Monthly Archives: November 2010

COMPETITION Doesn’t Have to be the Enemy

Competition is everywhere you look in the business world. We compete for money, recognition, customers, and power. We compete in terms of prices, products, and even employees. You may wonder, “What’s wrong with competition? Doesn’t it help improve products and build a richer society? Doesn’t it make our lives easier, safer, and more productive?” The answer is yes, business competition is good … if it is healthy competition.

Healthy business competition is normal, good-natured, and concentrated on offering the best value to consumers. However, competition becomes unhealthy when it is excessive and mean-spirited.

One problem that surfaces when companies engage in unhealthy competition is the increased tension. This can be seen between big businesses and small businesses, businesses and employees, and even businesses and customers. But this tension doesn’t have to exist, if you are willing to see your competition in a different light.

While it is true that competition is the essence of capitalism, it does not mean that you need to declare war on your competitors. And though it may sound crazy, your toughest competitors can be positive assets to your company.

Consider this: your toughest competitors are the businesses that stand behind their products and services, charge a fair price, and enhance the reputation of your industry. Why not spend your energy finding ways to work in tandem with your competitors instead of bringing them down? Your efforts to work together could help your company reduce marketing costs, spur innovation, and even lead to new marketing opportunities.

In many industries, businesses select a particular market segment or take on a specialty. Businesses that feel limited by their existing niche markets can benefit from strategic partnerships with other similar businesses, allowing them to target a broader base without having to bear the full marketing cost. By joining forces with your competition and promoting your industry, region, or companies as a group, you can enhance the image of your individual companies and, in turn, increase sales for all.

By forming business alliances, you can not only learn more about your industry and different marketing techniques, but you can also reach more customers, gain more business through referrals, and possibly fill a gap in your company’s abilities. It’s definitely a win-win situation.

http://www.ParagonPress.net – 318.868.3351 – Ranked #1 in loyalty & satisfaction – Leader in print production, direct mail, graphic design, social media, marketing services.

 

Encourage Active Group Involvement!

Getting the most out of a team means being sure everyone is involved. Here are some ways to be sure they all feel valued:

• Develop a mutual purpose and vision for your group. It is much easier for group members to become involved if they share a common goal and understanding.

• Create challenging and relevant meetings. In order for a group to grow, the meetings must take into account the needs of members so they will want to become involved.

• Aid relationships within the group. The key to creating unity lies within each member’s ability to get to know one another and feel comfortable with colleagues.

• Committed leadership. Leaders need to take interest and invest in the group members’ lives in order to build trust and commitment in the group.

http://www.ParagonPress.net – 318.868.3351 – #1 in printing, direct mail, design, social media, marketing services

 

The Advantages of a Price List

If your company doesn’t have a standard price list for its products and services, here are some reasons you may want to consider implementing one:

• It standardizes pricing. Everybody who enters your store or talks to one of your outside sales representatives receives identical pricing information.

• It serves as a great visual aid. When customers enter your lobby with questions about pricing, your customer service representatives can review the price list with them and explain any special deals or price breaks you might be offering. Plus it is a great leave-behind after a sales call.

• It makes discounts seem more real—and significant. By seeing your actual prices printed on paper, customers will gain a better appreciation for any discounts you provide.

• It enhances your image. Customers will see you as a vendor they can count on to be organized, professional, and on the ball.

http://www.ParagonPress.net . 318-868-3351

The Customer Is NOT Always Right :-)

Slow payers with small projects. Does this sound familiar with regard to your customer base? Many business owners gladly accept any kind of project that comes their way. Most find out that, as time goes by, their company is not growing into the type of business they wanted it to be in the first place. Rather than targeting a preferred clientele and crafting a marketing program to win the big accounts, it becomes easier to continue dealing with the slow payers and small projects.


If you are not happy with your customer base and the nature of the work you do, altering the types of accounts you serve along with their size and location can have a big impact on your bottom line. Analyze what it would really take to bring your business to the next level. Rather than letting your current customer base define you, use target marketing to determine who your customers should be.

Your first step is to identify your best and most profitable customers, whether you’re marketing to other businesses or to consumers. Make those customers the focus of your sales efforts. Business-to-business marketers should build a prospect list. The proper “contact sequence” for B2B sales is “call, mail, call.” First make the call, then follow up with a mailing piece, or even a personal visit. Identify your ideal prospects by category: medical centers, hotels, restaurants, etc.

Focus on the criteria that are important to you, such as the geography and size of the business. Then decide who your contact person should be.

If your business targets consumers, create a “target audience profile,” instead of a prospect list. If you own a home-decorating company, you may want to target more affluent homeowners. Your target audience profile might say, “Upper-class homeowners with incomes of $100,000 in the surrounding three ZIP codes.” Your profile will help you evaluate the costs you will spend on marketing and customer lead lists.

When you target your particular market, you will have a better chance of growing your business in the direction you want and into the kind of company that you initially envisioned.

http://www.ParagonPress.net – 318.868.3351 – Paragon Press Shreveport was recently ranked #1 for loyalty and satisfaction.